Frequently Asked Questions
Where are you located?
We are located in beautiful Providence, Rhode Island. Check out our map and address on this page to find us.
Who are you?
We are passionate bike enthusiasts. We believe in the power of electric to transform lives and change the world. We are tirelessly pursuing the latest and greatest in e-bikes. We only recommend bikes that we have personally tested. Learn more about our story.
What's an E-bike?
Get ready – you're in for a ride. Check out our E-bike basics to start learning.
Are E-bikes hard to ride?
E-bikes are super easy to ride. To learn more, check out our E-bike basics.
Do you deliver?
We offer free delivery within a 75 mile radius of our store location in Providence, Rhode Island. If you'd like to double-check to see if we deliver to your address, please contact us.
What is your guarantee?
We are confident that you'll be happy with the bike we help you select. If you have any concerns, please contact us and we can help determine possible solutions.
Can you ship my bike to me?
Yes! Please contact us to see what your options are.
If you have other questions, please contact us.