We have a solid five star rating on Google. Here are just some of the testimonials we receive from our customers.

 

Highlights


Great people, great bikes!

Exciting store with very knowledgeable staff...

Meeting Tyler, the owner of the shop, you immediately get a sense of his passion for not only selling these bikes, but transforming the way we think about travel.

...the support we've received since we have had the bikes is second to none...

This was way above and beyond what I had expected...

[The owner, Tyler] is incredibly personable, and his well of knowledge about e-bikes in particular and bicycles in general is obviously very deep.

Thanks to [the owner] Tyler and his wife, they have a great little shop in Providence that treats customers kindly and honestly with a passion for bikes and putting people on them!

 

Full Reviews


★★★★★

Came here with a couple friends to test drive some e-bikes a couple weeks ago. Meeting Tyler, the owner of the shop, you immediately get a sense of his passion for not only selling these bikes, but transforming the way we think about travel. This is new technology that will help absolutely anyone in getting on and peddling a bike if they have any trouble with hills, or just peddling in general (or even if they want to get rid of their car). I used to like riding my bicycle as a kid, but I gave up on it when I got older and bigger and it became more difficult. The trip to this shop has completely changed that aspect of my life. My friend's and I each got a Riese & Mueller, which are just amazing e-bikes. I recommend this shop to anyone for the quality of the bikes, and even more so: The quality of the owner. — Manuel Cabral 

 
★★★★★
My wife and I both bought Beno e-bikes from mission electric last summer. We traveled to Providence from New York had a blast picking out the bikes and riding everything in the store! The experience with Mission Electric didn't end after the sale, the support we've received since we have had the bikes is second to none. This spring my Beno cargo bike had signs of a bad set of brakes (under warranty, and I didn't know it). I took the bike to our local shop and had it diagnosed. Upon hearing from our local bike shop that I needed new brakes (roughly a $350 repair) I figured I'd reach out to Mission Electric to see if any other bikes had shown this problem. Without hesitation and/or any request from me, Tyler figured he'd call my local shop, 3+ hours away and discuss options for handling the warranty without putting any of the burden of cost on me, the customer. This was way above and beyond what I had expected, especially since I never even brought the bike back to where I had purchased it. Misson Electric paid the bill over the phone at our local bike shop! And will square up with Shimano on the warranty so I don't have to deal with it! Thanks to Tyler and his wife, they have a great little shop in Providence that treats customers kindly and honestly with a passion for bikes and putting people on them! — Dylan Ture
 
★★★★★
I have been riding a Pedelec since 2009 and have been considering an upgrade. I was planning a trip to Brooklyn so I could try some different bikes and talk with knowledgeable staff to find that "perfect" bike. I happened upon Mission Electric and spent the past hour speaking with the owner, Tyler. He is incredibly personable, and his well of knowledge about e-bikes in particular and bicycles in general is obviously very deep. I can scrap my trip to Brooklyn because I now know where I am getting my next bike. This place is a GREAT addition to the city. — Tom Morison
 
★★★★★
Exciting store with very knowledgeable staff who let us try bikes. Locally made clothing and accessories in addition to badass power bikes. — Kramer Gibson
 
★★★★★
Great people, great bikes! — Edgar Cruz
 
 
 

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The above reviews were provided unsolicited through Google. We have made minor changes for grammar, clarity, and emphasis to make them as useful as possible to visitors of our website.